Common questions
How do I cancel my subscription?
Subscriptions are managed through Apple or Google, not through us.
- iPhone / iPad: Settings → your Apple ID at the top → Subscriptions → Quiet Sit → Cancel Subscription
- Android: Play Store app → your profile picture → Payments & subscriptions → Subscriptions → Quiet Sit → Cancel subscription
You’ll keep access to paid features until the end of the current billing period. We don’t charge cancellation fees.
How do I get a refund?
Refunds are handled directly by Apple and Google.
If a subscription didn’t work as expected, we’re happy to help you make the case to them.
How do I delete my account?
In the app: Settings → Account → Delete account. This immediately removes your account and sit history from our servers. It cannot be undone. Full details on our account deletion page.
Can my partner use my subscription?
Yes, as long as they sign in with your same account credentials on their device. We don’t currently support Apple Family Sharing.
I lost my password.
On the sign-in screen, tap “Forgot password?”. You’ll get a 6-digit code by email; the app will walk you through setting a new password.
The app crashed or something isn’t working.
Use the form above with what happened. Force-quitting the app and reopening usually clears transient issues. For persistent issues, uninstalling and reinstalling is safe. Your account data is stored on our servers, not just on your phone.
Nothing urgent, just want to share?
Feedback about the tone, the copy, the games, or anything you wish the app did differently. We read every message. This is a small independent app, so your feedback shapes it directly.